11 May 2023 10:53 AM
Hi all, I have sky q, also virgin broadband. My sky q keeps telling me no Internet connection. However everything else that is connected to the WiFi is still working OK. Any ideas. I have tried reseting several times and still the same. Works OK for a short time and the nothing
11 May 2023 10:56 AM
Posted by a Superuser, not a Sky employee. Find out more
@Grumpybampy1964 wrote:
Hi all, I have sky q, also virgin broadband. My sky q keeps telling me no Internet connection. However everything else that is connected to the WiFi is still working OK. Any ideas. I have tried reseting several times and still the same. Works OK for a short time and the nothing
Any chance you connect your Q box by Ethernet to your router?
11 May 2023 11:00 AM
Did this of that but the main box and router are to far apart
11 May 2023 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreWas it working okay previously? Have you made any changes?
11 May 2023 11:07 AM
Seems to work OK for a short period. 1 or 2 days then fails. Have to keep re entering the wifi password
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