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Discussion topic: Wifi connection keeps failing

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This message was authored by Grumpybampy1964 This message was authored by: Grumpybampy1964

Wifi connection keeps failing

Hi all, I have sky q, also virgin broadband.  My sky q keeps telling me no Internet connection. However everything else that is connected to the WiFi is still working OK.  Any ideas.  I have tried reseting several times and still the same. Works OK for a short time and the nothing 

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This message was authored by oldfella This message was authored by: oldfella

Re: Wifi connection keeps failing

Posted by a Superuser, not a Sky employee. Find out more

@Grumpybampy1964 wrote:

Hi all, I have sky q, also virgin broadband.  My sky q keeps telling me no Internet connection. However everything else that is connected to the WiFi is still working OK.  Any ideas.  I have tried reseting several times and still the same. Works OK for a short time and the nothing 


Hi @Grumpybampy1964 

Any chance you connect your Q box by Ethernet to your router?

Grumpybampy1964
Topic Author
This message was authored by Grumpybampy1964 This message was authored by: Grumpybampy1964

Re: Wifi connection keeps failing

Did this of that but the main box and router are to far apart

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi connection keeps failing

Posted by a Superuser, not a Sky employee. Find out more

@Grumpybampy1964 

Was it working okay previously? Have you made any changes?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Grumpybampy1964
Topic Author
This message was authored by Grumpybampy1964 This message was authored by: Grumpybampy1964

Re: Wifi connection keeps failing

Seems to work OK for a short period. 1 or 2 days then fails. Have to keep re entering the wifi password

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