Mini box not connecting

[MAG2]

Mini box does not connect to sky q box, have booster. All boxes reset and all instructions to fix online followed. 

[oldfella]

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@MAG2 wrote:

Mini box does not connect to sky q box, have booster. All boxes reset and all instructions to fix online followed. 

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Hi @MAG2 

Is it a Sky Q booster that you have and where is located?

What is the booster connected to?

Who is you Broadband supplier ?