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Discussion topic: Mini box not connecting

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This message was authored by: MAG2

Message posted on ‎21 Nov 2023 06:12 PM

Mini box not connecting

Mini box does not connect to sky q box, have booster. All boxes reset and all instructions to fix online followed. 

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Superuser
This message was authored by: oldfella

Message posted on ‎21 Nov 2023 07:10 PM

Re: Mini box not connecting

Posted by a Superuser, not a Sky employee. Find out more
@MAG2 wrote:

Mini box does not connect to sky q box, have booster. All boxes reset and all instructions to fix online followed. 

Hi @MAG2 

Is it a Sky Q booster that you have and where is located?

oldfella_3-1700342672481.jpeg

 

oldfella_2-1700342672478.png

 

oldfella_1-1700342672501.png

 

What is the booster connected to?

Who is you Broadband supplier ?

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