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Discussion topic: hill

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This message was authored by martin71 This message was authored by: martin71

hill

our sky mini box has turned it self off and wont come back on ? ive tried turning it of the mains for over an hour still no joy ive tried re setting no joy i need to talk to someone but as per usual no way to get in touch .   realy bad servise 

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This message was authored by oldfella This message was authored by: oldfella

Re: hill

Posted by a Superuser, not a Sky employee. Find out more

@martin71 wrote:

our sky mini box has turned it self off and wont come back on ? ive tried turning it of the mains for over an hour still no joy ive tried re setting no joy i need to talk to someone but as per usual no way to get in touch .   realy bad servise 


Hi @martin71 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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