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Discussion topic: Mini box failure

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This message was authored by Terri40 This message was authored by: Terri40

Mini box failure

The mini box upstairs will not turn on it says error m108 I've tried to reset it will not work at all 

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This message was authored by bahadar+nagra This message was authored by: bahadar+nagra

Re: Mini box failure

You you sure it is not MR108, the only way to get to bottom is contact customer services, or go through the normal rebooting the whole system

This message was authored by lettice This message was authored by: lettice

Re: Mini box failure

Posted by a Superuser, not a Sky employee. Find out more

For the mr108 message, follow the Sky help article here;

https://www.sky.com/help/articles/problem-activating-sky-q-box

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Laing1 This message was authored by: Laing1

Re: Mini box failure

Posted by a Superuser, not a Sky employee. Find out more

@Terri40 wrote:

The mini box upstairs will not turn on it says error m108 I've tried to reset it will not work at all 


@Terri40 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

rebooting your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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