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Discussion topic: Mini box connection

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This message was authored by: Eddie047

Mini box connection

My mini boxes keep having connectivity issues, I have to constantly reset them and even then it keep pausing and losing connection, the nearest mini boxes is less the 6m from the Q box and router, I have read some other people had issues with there main Q box causing this problem.

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This message was authored by: Quoman7

Re: Mini box connection

Posted by a Superuser, not a Sky employee. Find out more

@Eddie047 wrote:

My mini boxes keep having connectivity issues, I have to constantly reset them and even then it keep pausing and losing connection, the nearest mini boxes is less the 6m from the Q box and router, I have read some other people had issues with there main Q box causing this problem.


Hi @Eddie047 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?

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This message was authored by: Chodley

Re: Mini box connection

Posted by a Superuser, not a Sky employee. Find out more

6m through a wall presumably?

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