This discussion topic has been answered Discussion topic: Mini Box
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Message posted on 27 Feb 2024 12:34 PM
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Sky minibox not connecting to main box correctly. States "waiting for TV listings" but they don't load.
Have rebooted several times over past couple of weeks but still not working.
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Message posted on 27 Feb 2024 12:38 PM
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@Mick+Evans wrote:
Have rebooted several times over past couple of weeks but still not working.
Have you rebooted the main Sky Q box then done the same with the mini box?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on 27 Feb 2024 12:38 PM
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@Mick+Evans wrote:
Have rebooted several times over past couple of weeks but still not working.
Have you rebooted the main Sky Q box then done the same with the mini box?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 27 Feb 2024 12:58 PM
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Re: Mini Box
Yes. Rebooted everything several times - same result.
Message posted on 27 Feb 2024 01:01 PM
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Re: Mini Box
Try rebooting your Broadband first, then the boxes.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 27 Feb 2024 03:00 PM
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Re: Mini Box
Just tried that but same result unfortunately.
"Waiting for TV Schedule "
Message posted on 27 Feb 2024 03:12 PM
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Re: Mini Box
If you search the forum using 'waiting for TV schedule' in the search box above you'll find that the advice to reboot normally rectifies the issue. Unless someone can suggest something different you may need to contact Sky.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 27 Feb 2024 04:01 PM
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Re: Mini Box
I've tried everything suggested now so have had to book an engineer.
Thanks for your help though.
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