6

Discussion topic: Mini Box

Reply
This message was authored by Mick+Evans This message was authored by: Mick+Evans

Mini Box

Sky minibox not connecting to main box correctly. States "waiting for TV listings" but they don't load.

Have rebooted several times over past couple of weeks but still not working.

 


Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@Mick+Evans wrote:

Have rebooted several times over past couple of weeks but still not working.


@Mick+Evans 

Have you rebooted the main Sky Q box then done the same with the mini box?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@Mick+Evans wrote:

Have rebooted several times over past couple of weeks but still not working.


@Mick+Evans 

Have you rebooted the main Sky Q box then done the same with the mini box?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Mick+Evans
Topic Author
This message was authored by Mick+Evans This message was authored by: Mick+Evans

Re: Mini Box

Yes. Rebooted everything several times - same result.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@Mick+Evans 

Try rebooting your Broadband first, then the boxes.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Mick+Evans
Topic Author
This message was authored by Mick+Evans This message was authored by: Mick+Evans

Re: Mini Box

Just tried that but same result unfortunately.

"Waiting for TV Schedule "

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@Mick+Evans 

If you search the forum using 'waiting for TV schedule' in the search box above you'll find that the advice to reboot normally rectifies the issue. Unless someone can suggest something different you may need to contact Sky. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Mick+Evans
Topic Author
This message was authored by Mick+Evans This message was authored by: Mick+Evans

Re: Mini Box

I've tried everything suggested now so have had to book an engineer.

Thanks for your help though.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion