One of our mini boxes has failed. I plugged it in to the mains and the connector was slightly tight, meaning that there was a tenuous connection for a few seconds before I was able to push it in all the way. There was a faint fizzing noise and then the red light went out. Now it shows a steady red light for few seconds whenever it is plugged in and then goes blank. No button pressing or holding will produce any reaction. Will Sky replace what I must assume is a defective box?
