Main SkyQ causes network loop on switch and disconnects from network. STP loop dection.

[provectus]

The surprising factor about all this is that whoever designed, built agreed, braionstormed or even acknowledge that this network solution these horrible boxes use is a sound solution even has a job yet.. it is absolutely unreakl that this is even allowed to be manufactured. hidden mac adresses on a network we have no control over?? sounds prettyt dody to me and should be banned 

[Laing1]

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@provectus wrote:

The surprising factor about all this is that whoever designed, built agreed, braionstormed or even acknowledge that this network solution these horrible boxes use is a sound solution even has a job yet.. it is absolutely unreakl that this is even allowed to be manufactured. hidden mac adresses on a network we have no control over?? sounds prettyt dody to me and should be banned 

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@provectus the  Q boxes use an airties mesh which was not developed by Sky but by a third party google airties and you will find out mor about how it functions 

[provectus]

Yeah. I am Aware . Still a sky badge in front of that rubbish product so they take the heat 😉

end of the day developers should not feel the need to reinvent the wheel every time... really no need for that.... beyhond me how these things are even approved... surely they breaking a few rules here and there.. 

anyway, as some said, works  well for so many so it must be right 😉 ... bonkers...

[RobMX]

I have just hit this problem today after trying to help my brother troubleshoot his wired network speeds which were testing slower than via wifi.  He had just upgraded to 500Mbps FTTP but was getting 270Mbps consistent speed test results from a wired 1Gbps mini PC which is connected to an enterprise 24 port managed switch.  The sky equipment consists of a main Sky Q box, two minis and the Sky SR203 router.  It took a while to troubleshoot but realised that when any of the Sky Q boxes were connected via ethernet to anything other than the Sky router ports directly, network speed would be impacted for wired connections.  Without having to go down the VLAN route mentioned in the earlier posts, a working configuration seems to be as follows:-

- The main Sky Q box directly connected to the Sky router via ethernet.

- The two mini boxes connected via wifi to the SSID generated by Sky.

He has a 3 device TP-Link mesh network which originally used the same SSID as the sky router but this was changed for a new SSIS so that only the Sky devices connect to the Sky SSID.

A few points I would like to raise in case anyone at Sky actually cares enough to feed this back.

There are probably quite a few users who are happy their broadband just works and do not have enough technical knowledge to know there is actually an issue with the implementation of the network topology used by the Sky Q boxes resulting in reduced performance.

When Sky Q was initlaly released, most people had vanilla set-ups, the Sky router was the only network switch in the house and available internet speeds were lower than today.

I dont think an answer of Sky Q will be phased out in the next couple of years really addresses the problem that currently exists for people using these devices.