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Discussion topic: Losing Channels Incrementally

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This message was authored by Paul2222 This message was authored by: Paul2222

Losing Channels Incrementally

Hi all,

 

Since Christmas i've been losing channels to the dreaded 'Not receiving a signal' message. Of the 9 (or so) Sky Sports channels i'm down to 3. A number of random others are disappearing now too.

 

I have a communal dish so before i go through the pain of the building management company i wanted to see if anyone else has had this problem and whether it's definitely a dish thing?

 

Some kids play on the roof of the building where the dish is occasionally so wondering if they've hit it with a football or something?

 

Would anyone recommend a move to the Streaming version of Sky for anyone with a communal dish?

 

Appreciate any help!


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This message was authored by bemak187 This message was authored by: bemak187 Answer

Re: Losing Channels Incrementally

@Paul2222  It does sound like the dish needs looked at and realigned.  Sky Stream has a number of differences, mainly you cannot record in the traditional way (although there is some limted cloud recording).  You also need a fast and very stable internet connection with very strong wifi signal at the puck.

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This message was authored by bemak187 This message was authored by: bemak187 Answer

Re: Losing Channels Incrementally

@Paul2222  It does sound like the dish needs looked at and realigned.  Sky Stream has a number of differences, mainly you cannot record in the traditional way (although there is some limted cloud recording).  You also need a fast and very stable internet connection with very strong wifi signal at the puck.

Paul2222
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This message was authored by Paul2222 This message was authored by: Paul2222

Re: Losing Channels Incrementally

Thank you! Defo sounds worth trying to get the dish issue resolved as Plan A then.

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