Discussion topic: Sky dish installation

This message was authored by: Chris247 · ‎20 May 2024

I have a question about a satellite installation for SkyQ. Is it true that an engineer won't install a dish if the house it too high, above 3 floors.

This message was authored by: GD1 · ‎20 May 2024

@Chris247 Your post has been moved from the Sky Glass forum as this isn't a Glass related issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: MightyQuinn · ‎20 May 2024

Hi @Chris247 It doesn't matter how high the house is as long as the dish is installed at first floor height.

Welcome to the Sky Community

This message was authored by: TimmyBGood · ‎20 May 2024

@Chris247

Sky typically won't install above the height of the eaves on a two storey building: that's the limit for a lone ladder worker. They might consider doing so with an access team, but safety is obviously the priority.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Sky dish installation

Sky dish installation

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