Discussion topic: Keep loosing connection
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Message posted on ‎02 Jan 2024 09:11 AM
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Keep loosing connection
I have bt broadband and my sky q box and mini box keep loosing connection all the time. I have to keep resetting it and putting password in.
my WiFi signal is fine and other devices are all working fine so I don't believe it is my WiFi which is causing the problem.
I have to reset several times a day!
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Message posted on ‎02 Jan 2024 09:34 AM - last edited: ‎02 Jan 2024 09:36 AM
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Re: Keep loosing connection
Painful isn't it
A Q booster might help. You can get one from Sky for free if they can't fix it over the phone.
Personally I switched to ethernet
oh and the BT "Smart" wifi feature is worth disabling, see if that helps
and separating the 2.4GHz (which Q will use) and 5GHz (which it won't) into two different SSIDs has been said to help too.
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