02 Jan 2024 09:11 AM
I have bt broadband and my sky q box and mini box keep loosing connection all the time. I have to keep resetting it and putting password in.
my WiFi signal is fine and other devices are all working fine so I don't believe it is my WiFi which is causing the problem.
I have to reset several times a day!
02 Jan 2024 09:34 AM - last edited: 02 Jan 2024 09:36 AM
Posted by a Superuser, not a Sky employee. Find out morePainful isn't it
A Q booster might help. You can get one from Sky for free if they can't fix it over the phone.
Personally I switched to ethernet
oh and the BT "Smart" wifi feature is worth disabling, see if that helps
and separating the 2.4GHz (which Q will use) and 5GHz (which it won't) into two different SSIDs has been said to help too.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion