22 Jun 2024 02:45 AM
I am constantly getting interference/pixelated screen or the blue problem with the signal on premier sports 1. Is anyone else having the same problem? It's the only channel it's happening with.
22 Jun 2024 06:30 AM
Posted by a Superuser, not a Sky employee. Find out moreNo issues here.
Have a look at GB News (on 512) and CNN (on 506) - they are likely to have same issue.
You most likely have a dish alignment issue which will need a call to Sky for a resolution.
@KirstyR wrote:I am constantly getting interference/pixelated screen or the blue problem with the signal on premier sports 1. Is anyone else having the same problem? It's the only channel it's happening with.
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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).
22 Jun 2024 06:30 AM
Posted by a Superuser, not a Sky employee. Find out moreNo issues here.
Have a look at GB News (on 512) and CNN (on 506) - they are likely to have same issue.
You most likely have a dish alignment issue which will need a call to Sky for a resolution.
@KirstyR wrote:I am constantly getting interference/pixelated screen or the blue problem with the signal on premier sports 1. Is anyone else having the same problem? It's the only channel it's happening with.
================================================
SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).
18 Aug 2024 05:16 PM
Hi! Did you manage to fix this?
18 Aug 2024 05:20 PM
Posted by a Superuser, not a Sky employee. Find out more
@kimeliz wrote:
Hi! Did you manage to fix this?
If you have the same issue, the post marked as Answer also applies to you.
18 Aug 2024 05:38 PM
I can't see anything from the original poster to say if that was the issue though?
18 Aug 2024 08:33 PM
It appears that is the issue however I haven't yet had it fixed as I haven't had time to contact CS and arrange a visit.
18 Aug 2024 09:01 PM
Thanks Kirsty , I went online and an engineer can come out tomorrow so hopefully they can fix it.
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