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Discussion topic: Install sky bracket on thick outside walls

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Message posted on ‎20 May 2024 10:13 PM

Install sky bracket on thick outside walls

I AM ASKING WHY SKY CANT INSTALL ONTO A THICKER THAN NORMAL WALL...?.

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This message was authored by: caesarome

Message posted on ‎20 May 2024 10:18 PM

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more

Sky have strict polices on where they can and can't install a dish so if they will not install it into a thicker wall the you will have to engage a local company to do this for you.

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Message posted on ‎20 May 2024 10:23 PM

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more
@Maraar wrote:

I AM ASKING WHY SKY CANT INSTALL ONTO A THICKER THAN NORMAL WALL...?.

Did you discuss it with the installer?

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Message posted on ‎21 May 2024 05:58 AM - last edited: ‎21 May 2024 05:59 AM

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more

@Maraar 

You have posted on the Sky+ board. Sky no longer support Sky+ and Sky+HD including dish issues so won't send an engineer anyway. So do you have Sky Q? 


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Message posted on ‎21 May 2024 08:23 AM - last edited: ‎21 May 2024 09:14 AM

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more

@Maraar 

 

An installer has to assess the situation they find: one factor is where they suspect there's external cladding which isn't capable of load-bearing.  They also only have a drill bit of a finite length for creating the cable entry hole.

 

Where they can't carry out an installation of sufficient quality, they are obliged to refuse.

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Message posted on ‎21 May 2024 08:48 AM

Re: Install sky bracket on thick outside walls

@Maraar  is it un-rendered brick and how thick is it?

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