Netflix is very slow in loading & when it does picture is awful

[Kaz1820]

Netflix is very slow at loading, when it finally loads the picture is awful. Last time I went on to it, no problems at all.  I've turned the skyq box off at the wall, I've tried reloading the netflix app but still the same!

[Tom-W19]

Hi @Kaz1820 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Kaz1820 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.