20 May 2024 10:13 PM
I AM ASKING WHY SKY CANT INSTALL ONTO A THICKER THAN NORMAL WALL...?.
20 May 2024 10:18 PM
Posted by a Superuser, not a Sky employee. Find out moreSky have strict polices on where they can and can't install a dish so if they will not install it into a thicker wall the you will have to engage a local company to do this for you.
20 May 2024 10:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Maraar wrote:
I AM ASKING WHY SKY CANT INSTALL ONTO A THICKER THAN NORMAL WALL...?.
Did you discuss it with the installer?
21 May 2024 05:58 AM - last edited: 21 May 2024 05:59 AM
Posted by a Superuser, not a Sky employee. Find out moreYou have posted on the Sky+ board. Sky no longer support Sky+ and Sky+HD including dish issues so won't send an engineer anyway. So do you have Sky Q?
21 May 2024 08:23 AM - last edited: 21 May 2024 09:14 AM
Posted by a Superuser, not a Sky employee. Find out more
An installer has to assess the situation they find: one factor is where they suspect there's external cladding which isn't capable of load-bearing. They also only have a drill bit of a finite length for creating the cable entry hole.
Where they can't carry out an installation of sufficient quality, they are obliged to refuse.
21 May 2024 08:48 AM
@Maraar is it un-rendered brick and how thick is it?
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