0

Discussion topic: Install sky bracket on thick outside walls

Reply
This message was authored by Maraar This message was authored by: Maraar

Install sky bracket on thick outside walls

I AM ASKING WHY SKY CANT INSTALL ONTO A THICKER THAN NORMAL WALL...?.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more

Sky have strict polices on where they can and can't install a dish so if they will not install it into a thicker wall the you will have to engage a local company to do this for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mark39 This message was authored by: Mark39

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more

@Maraar wrote:

I AM ASKING WHY SKY CANT INSTALL ONTO A THICKER THAN NORMAL WALL...?.


Did you discuss it with the installer?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more

@Maraar 

You have posted on the Sky+ board. Sky no longer support Sky+ and Sky+HD including dish issues so won't send an engineer anyway. So do you have Sky Q? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Install sky bracket on thick outside walls

Posted by a Superuser, not a Sky employee. Find out more

@Maraar 

 

An installer has to assess the situation they find: one factor is where they suspect there's external cladding which isn't capable of load-bearing.  They also only have a drill bit of a finite length for creating the cable entry hole.

 

Where they can't carry out an installation of sufficient quality, they are obliged to refuse.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Install sky bracket on thick outside walls

@Maraar  is it un-rendered brick and how thick is it?

=============•===========
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion