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Discussion topic: ITVX problem with standby mode

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This message was authored by Paulaeddie This message was authored by: Paulaeddie

ITVX problem with standby mode

Why after watching a programme on the App ITVx, my television will not go on standby when I switch off. No matter how long I press the standby button the television keeps coming back on. The only way to resolve it is to switch off at the mains plug, then switch back on. I do not have this problem when watching Netflix 


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This message was authored by bob1234 This message was authored by: bob1234 Answer

Re: ITVX problem with standby mode

Posted by a Superuser, not a Sky employee. Find out more

@PaulaeddieI have never had that. Have you tried exiting ITVX by pressing the home button and when it is on normal TV then turning it to standby.

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This message was authored by bob1234 This message was authored by: bob1234 Answer

Re: ITVX problem with standby mode

Posted by a Superuser, not a Sky employee. Find out more

@PaulaeddieI have never had that. Have you tried exiting ITVX by pressing the home button and when it is on normal TV then turning it to standby.

Paulaeddie
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This message was authored by Paulaeddie This message was authored by: Paulaeddie

Re: ITVX problem with standby mode

Yes several times, I've gone back to normal sky channels, ITV, BBC. But the television will not switch off with the standby button, which i use everyday  to switch it off. So confusing 

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