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Discussion topic: No TV

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This message was authored by Mossy1 This message was authored by: Mossy1

No TV

I've had no TV last night and I've woken up this to no TV again...no satellite signal is being received 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: No TV

Posted by a Superuser, not a Sky employee. Find out more

@Mossy1 wrote:

I've had no TV last night and I've woken up this to no TV again...no satellite signal is being received 


Hi @Mossy1 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

If your Sky Q box is switching itself to standby, it's taking a while to switch on, or you’re having connectivity problems with your Sky Q Mini box before 5:45am, it may be because your Sky Q box standby mode is set to either Eco or Active. Change your setting from Eco to Active or None?

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