ITV not recording correctly

[Brogues]

Over the last week our Sky Q box won't record ITV HD correctly. When it records it is recording ITV from 22 hours before not the show we have selected. No other channel is having this probelm

 I've done the reset and updated software still not working. 

Anyone any other ideas?

thank you 

[Tom-W19]

Hi @Brogues 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147