0

Discussion topic: Stuttering sound and picture occasionally in the evening on sky Q minibox

Reply
This message was authored by HywelR This message was authored by: HywelR

Stuttering sound and picture occasionally in the evening on sky Q minibox

In the evening I get stuttering sound and a small bit of the picture on a Sky Q minibox. Subtitles are fine with no interruption.  I have tried various resets and power off etc, but is there a recommended sequence for main box, min box, routers etc?

Reply

All Replies

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Stuttering sound and picture occasionally in the evening on sky Q minibox

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion