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Discussion topic: I want to take a break - what will happen?

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This message was authored by Dorset+Sky This message was authored by: Dorset+Sky

I want to take a break - what will happen?

Long time SkyQ user with multi room and Sky Sports. 3rd party fibre broadband at 150Mbps. Am out of contract, know I am paying too much (£95). Can't face the phone call to haggle. 

Am going away for a couple of months (holiday, not prison!) so am considering just cancelling the whole lot, saving nearly 200 quid and starting again on return. 

 

So what will happen? 

I might get a decent offer during the 31 day cancellation period?

My dish, main box and mini box remain in my home, service disabled the day I leave if I time it right?

On my return I will be considered a returning, rather than new, customer (and hence no fab deals)?

I could try Sky Stream for a month on return, and return to Q if I (or the missus) doesn't like it?

I will get the chance to haggle a price when I re-sign? 

If I really hate it I could look at Now TV or other options?

 

Have I got that right, or does anybody have any suggestions as to how i could maximise this opportunity?

Much appreciated

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This message was authored by oldfella This message was authored by: oldfella

Re: I want to take a break - what will happen?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dorset+Sky 

Not straightforward unfortunately.

If you cancel all Q equipment has to returned to Sky (not the satellite Dish though).

You wouldn't be able to sign up again as a new Q customer until 18 months has passed I believe.

Probably best to speak directly to Sky to discuss your options.

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: I want to take a break - what will happen?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dorset+Sky   If you do cancel and send back the boxes etc., hang on to the viewing card, as Sky will assume that you still have it if you return.

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I want to take a break - what will happen?

Posted by a Superuser, not a Sky employee. Find out more

@Dorset+Sky  if you do cancel and return the equipment make sure you obtain and keep very safe and indefinitely proof of postage 


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