Watching apps through sky q pixelating on faces

[Jenny+24]

Whilst watching apps -netflix and amazon for example, the picture bexomes very pixelated especially on faces. Its not the tv as we have watched the apps directly through the tv and its fine. Weve tried all the suggestions on line but to no avail. Any suggestions?

[oldfella]

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@Jenny+24 wrote:

Whilst watching apps -netflix and amazon for example, the picture bexomes very pixelated especially on faces. Its not the tv as we have watched the apps directly through the tv and its fine. Weve tried all the suggestions on line but to no avail. Any suggestions?

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Only to stick with the TV for Apps @Jenny+24 

[Paul60]

Search for the 'Sky Q Apps pixelating' thread and you will see a lot more complains about pixelation when using Sky apps.

[Chodley]

What speed connection does the netflix app think it's got?