Discussion topic: I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broken
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Message posted on 04 Mar 2023 07:48 AM
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I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broken
Please can you send me a new SkyQ remote as I cannot use Sky at the moment.
Thanks
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Message posted on 04 Mar 2023 08:00 AM
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Re: I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broke
@Ravensoak
This is a customer helps customer based forum. I’m afraid you aren’t addressing Sky Customer Services on here.
If your Sky Q remote is definitely broken/faulty if you follow this link it should allow you to do some troubleshooting and then send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
Otherwise you can purchase a new one from a lot of retailers / main supermarkets.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 04 Mar 2023 08:11 AM
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Re: I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broke
Thanks, reading some other posts it advised to post here. I will try the link and see if I can get help that way. Thanks again.
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