Discussion topic: I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broken

This message was authored by: Ravensoak · ‎04 Mar 2023

Please can you send me a new SkyQ remote as I cannot use Sky at the moment.

Thanks

This message was authored by: Daniel0210 · ‎04 Mar 2023

@Ravensoak
This is a customer helps customer based forum. I’m afraid you aren’t addressing Sky Customer Services on here.

If your Sky Q remote is definitely broken/faulty if you follow this link it should allow you to do some troubleshooting and then send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

Otherwise you can purchase a new one from a lot of retailers / main supermarkets.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Ravensoak · ‎04 Mar 2023

Thanks, reading some other posts it advised to post here. I will try the link and see if I can get help that way. Thanks again.

Discussion topic: I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broken

I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broken

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Re: I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broke

Re: I need a replacement SkyQ remote, the original has dropped onto a hard floor and the IR is broke

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