08 Sep 2024 07:25 AM
I need a new sky remote
08 Sep 2024 07:31 AM
Posted by a Superuser, not a Sky employee. Find out more@Chelsealouden88
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.
08 Sep 2024 07:31 AM
Posted by a Superuser, not a Sky employee. Find out more@Chelsealouden88
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.
08 Sep 2024 08:47 AM
Posted by a Superuser, not a Sky employee. Find out moreYour duplicate thread has been removed as your have this one and the solution has already been provided.
02 Nov 2024 04:07 PM
I need a new sky remote as i have lost the one I had
02 Nov 2024 04:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Carla50 wrote:I need a new sky remote as i have lost the one I had
The link in post #2 looks handy...
02 Nov 2024 04:19 PM
Posted by a Superuser, not a Sky employee. Find out morePress the Q button on the front of your Sky Q box and after a few seconds a paired Sky Q touch/Sky Q remote with Voice Control will beep for 30 seconds. Once you've found it, press any button on your remote to stop the beeping.
02 Nov 2024 06:40 PM
I need a new sky remote
02 Nov 2024 06:44 PM
Posted by a Superuser, not a Sky employee. Find out moreAs already advised please see the post marked as the answer. The majority of that post will apply to you too. Or, also as advised on here, you could purchase a new one.
02 Nov 2024 06:44 PM
Posted by a Superuser, not a Sky employee. Find out more@Carla50 You won't get one by posting multiple times here, follow the advice already given and call Sky.
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