08 Sep 2024 07:25 AM
I need a new sky remote
08 Sep 2024 07:31 AM
Posted by a Superuser, not a Sky employee. Find out more@Chelsealouden88
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.
08 Sep 2024 07:31 AM
Posted by a Superuser, not a Sky employee. Find out more@Chelsealouden88
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.
08 Sep 2024 08:47 AM
Posted by a Superuser, not a Sky employee. Find out moreYour duplicate thread has been removed as your have this one and the solution has already been provided.
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