18 Aug 2023 05:38 PM
18 Aug 2023 05:42 PM
Posted by a Superuser, not a Sky employee. Find out more@Magd45
You aren’t communicating with Sky Customer Services on here. This is a forum whereby customers try to help other customers.
Have you set up a new continuous payment method?
18 Aug 2023 07:05 PM
Posted by a Superuser, not a Sky employee. Find out more18 Aug 2023 07:07 PM
Posted by a Superuser, not a Sky employee. Find out more@Magd45
Before Sky reinstate your services you will have to pay what is owed and also set up a new continuous payment method. If your payment is two or more weeks overdue you will need to pay the next bill as well. Any calls to Sky will just direct you to make a payment.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant and it takes longer at a weekend when banks are closed.
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