Discussion topic: I have lost multiple channels.
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Message posted on 22 Jan 2024 08:51 PM
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I have lost multiple channels.
I have lost multiple channels including itv. Even my scheduled recordings don't record, I've tried hd, normal and +1. On my tv guide there is a blank line next to these channels. I also have no access to sky witness, gold, itv2, sky documentary's, discovery and many more
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Message posted on 22 Jan 2024 08:55 PM
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Re: I have lost multiple channels.
@Ash91 wrote:
I have lost multiple channels including itv. Even my scheduled recordings don't record, I've tried hd, normal and +1. On my tv guide there is a blank line next to these channels. I also have no access to sky witness, gold, itv2, sky documentary's, discovery and many more
Hi @Ash91
Maybe the wind has slightly moved your dish.
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.
Message posted on 22 Jan 2024 08:55 PM
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Re: I have lost multiple channels.
If that remains the same after a full main box reboot (off at the mains and on again) then it's likely to be because the dish is out of alignment: not surprising given the wind recently. You'll need to book a Sky installer, but they are rather busy.
Given scheduled recording requires signal reception, that would also not be surprising.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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