I have error MR001 on my sky q minibox. I have tried turning off my router but no joy

[Andystagg]

At step 2 of 1-4 the orange light starts flashing before I can hold the wps? Button

[Yabba69]

My box is fultie 

[Yabba69]

I need new one mini box

[Yabba69]

Leonie hines

[Laing1 · Accepted solution]

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@Andystagg wrote:

At step 2 of 1-4 the orange light starts flashing before I can hold the wps? Button

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@Andystagg when it says press the WPS button it mean on you main box or nearest piece of Sky Q equipment.

[K.L.Richards]

Alot of posts on this. I had the same problem yesterday after Sky help got me to factory reset my router (which wasnt needed).

Anyway, after battling to sort the MR001 issue with my mini boxes not connecting to the main box, I remembered that for them to connect using the MPS button, they have to connect to a 2.4Ghz Wifi channel. If your Sky Router is set to combine the 2.4 & 5Ghz band into one SSID, then you have to disable the 5 GHZ band first. You can then connect the mini boxes, by following the onscreen intrsuctions using the MPS button. When they are connected you can re-enable the 5Ghz channel on the router.