Discussion topic: No signal
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Message posted on 12 Dec 2023 10:44 AM
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No signal
Hi are sky is not working on the tv no error code just snow. I unconnected all cables and re plugged .tried new hdmi lead. Broadband is working. Reset router and skyQ box .still snow on screen
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Message posted on 12 Dec 2023 10:53 AM
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Re: No signal
@Alison1973 As you have mentioned Sky Q your post has been moved from the Glass/Stream forum as that is for a different TV system.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 12 Dec 2023 11:36 AM
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Re: No signal
You usually only get snow on terrestrial analog inputs. You need to cycle through the inputs on the Tv until you get to the right HDMI input.
The exception is sometimes a HDCP encryption negotiation failure (which is an HDMI security thing) can produce multicoloured snow but usually it just gives an error. If it's that, shutting everything down and restarting it, TV first, might fix it.
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