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Discussion topic: I have a main box and 3 mini boxes one Sky mini box is displaying Technical fault

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This message was authored by Upton1 This message was authored by: Upton1

I have a main box and 3 mini boxes one Sky mini box is displaying Technical fault

I have 3 mini boxes. I know i can only watch 2 at a time. One of my boxes keeps dispaking a message saying Technocal fault. Also when tring to watch the other two boxes with the third disconnected one of the boxes says too many boxes in use and effectively I can onlly watch the main box and 1 mini box. Tried re set router and re set box already can anyone tell me what to do

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This message was authored by oldfella This message was authored by: oldfella

Re: I have a main box and 3 mini boxes one Sky mini box is displaying Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Upton1 wrote:

I have 3 mini boxes. I know i can only watch 2 at a time. One of my boxes keeps dispaking a message saying Technocal fault. Also when tring to watch the other two boxes with the third disconnected one of the boxes says too many boxes in use and effectively I can onlly watch the main box and 1 mini box. Tried re set router and re set box already can anyone tell me what to do


Hi @Upton1 

Have you tried a Reset Settings in the main Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Upton1
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This message was authored by Upton1 This message was authored by: Upton1

Re: I have a main box and 3 mini boxes one Sky mini box is displaying Technical fault

I will give it a try when I am home later

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