13 Feb 2024 12:17 PM
I've had a text re returning equipment but not sure what to return or how to do it
13 Feb 2024 12:37 PM
Posted by a Superuser, not a Sky employee. Find out more
https://www.sky.com/help/articles/return-or-recycle-sky-equipment
Essentially you're expected to return hardware which was used to access a Sky service to which you no longer subscribe.
13 Feb 2024 01:20 PM
Posted by a Superuser, not a Sky employee. Find out moreSky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
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