I cant watch anything at all even though my satellite and internet signal is strong

[PKM1988]

When trying to watch a channel all i get is a solid blue screen. Apps wont play either

[oldfella · Accepted solution]

---

@PKM1988 wrote:

When trying to watch a channel all i get is a solid blue screen. Apps wont play either

---

Hi @PKM1988 

Have you tried rebooting your Q box?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

[PKM1988]

That seems to have sorted it. Thanks for the tip 👍