@Jools-tools wrote:
No matter how I try I can not connect the Sky box to my BT broadband which is otherwise functioning fine. Any hints please?
Hi @Jools-tools
Assume you are referring to the main Q box.
Have you correctly carried out a Network reset on the Q box.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
As you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band..
Is Ethernet connection to your router possible?
