08 Apr 2024 12:30 PM
As i said initially, i cant get my apps on my second screen Sky Q , I can get sport channels. On my main screen, all works fine. And all four ticks are displayed
08 Apr 2024 12:38 PM
as with first question, why cant i get my apps on my secondary device , but everything else works, sports etc. My main device can download apps including Netflix. All four ticks are up on diagnostics. We have recently had this installed to include Sky WiFi package
08 Apr 2024 12:43 PM
Hi @Nigel007
Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.
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