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Discussion topic: I cant get my apps on my sky Q second screen , but can on my main screen

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This message was authored by Nigel007 This message was authored by: Nigel007

I cant get my apps on my sky Q second screen , but can on my main screen

As i said initially, i cant get my apps on my second screen Sky Q , I can get sport channels. On my main screen, all works fine. And all four ticks are displayed 

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Nigel007
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This message was authored by Nigel007 This message was authored by: Nigel007

Re: I cant get my apps on my sky Q second screen , but can on my main screen

as with first question, why cant i get my apps on my secondary device , but everything else works, sports etc. My main device can download apps including Netflix. All four ticks are up on diagnostics. We have recently had this installed to include Sky WiFi package

This message was authored by ThePope27 This message was authored by: ThePope27

Re: I cant get my apps on my sky Q second screen , but can on my main screen

Hi @Nigel007 

 

Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
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