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This discussion topic has been answered Discussion topic: I cannot add HD to my package

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This message was authored by: GRCR

I cannot add HD to my package

I have tried adding HD to my package but nothing happens. Do I need to phone.


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This message was authored by: oldfella Answer

Re: I cannot add HD to my package

Posted by a Superuser, not a Sky employee. Find out more

@GRCR wrote:

I have tried adding HD to my package but nothing happens. Do I need to phone.


Hi @GRCR 

If it is not an option in your My Sky Account or the VIP App then I'm afraid you do.


If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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This message was authored by: oldfella Answer

Re: I cannot add HD to my package

Posted by a Superuser, not a Sky employee. Find out more

@GRCR wrote:

I have tried adding HD to my package but nothing happens. Do I need to phone.


Hi @GRCR 

If it is not an option in your My Sky Account or the VIP App then I'm afraid you do.


If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Did this answer not help you?

Reply
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