@Ken22 wrote:
Hi
I am having issues connecting a sky q box to my talktalk wifi. All other wifi devices are working, I have rebooted router and sky box at least twice and I still cannot get the sky q box to connect .
Any help appreciated.
Hi @Ken22
You need to carry out a Network reset on the Q box.
Network Reset found in main Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to 3rd party router
As you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.
