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Discussion topic: How many ways to reboot SKY Q Box?

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This message was authored by: menezes02

How many ways to reboot SKY Q Box?

Hello everyone, 

 

I recently learned that I can reboot the SKY Q Box by:


Press Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, followed by Standby mode and select the setting you want.

 

Is there any different way of doing it?

 

Thank you

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This message was authored by: Daniel0210

Re: How many ways to reboot SKY Q Box?

Posted by a Superuser, not a Sky employee. Find out more

@menezes02 
The main reboot method is -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: menezes02

Re: How many ways to reboot SKY Q Box?

@Daniel0210
Thanks for the help! That method works great when I have physical access to the box. However, I was looking for a way to reboot it remotely using the Sky Q remote, as I sometimes don’t have direct access to the device. Do you know if there’s another way to do it through the remote only?

Appreciate your input! 👍

This message was authored by: PandJ2020

Re: How many ways to reboot SKY Q Box?

Posted by a Superuser, not a Sky employee. Find out more

@menezes02 wrote:

@Daniel0210
Do you know if there’s another way to do it through the remote only?


Change the max number of recorded channels from 5 to 6 (or vice versa) - the box reboots...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: menezes02

Re: How many ways to reboot SKY Q Box?

Thank you for your time, that's the only way I know how to do it and I am wondering if there is any more. Cheers! 

This message was authored by: Chodley

Re: How many ways to reboot SKY Q Box?

Posted by a Superuser, not a Sky employee. Find out more

Eh? Isn't that two ways now?

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This message was authored by: menezes02

Re: How many ways to reboot SKY Q Box?

@Chodley I made a mistake on my post that actually the way I learned how to do it so my apologies. Apart from this do you know any more ways of doing it? Appreciate your time and help, cheers! 🤝

This message was authored by: PandJ2020

Re: How many ways to reboot SKY Q Box?

Posted by a Superuser, not a Sky employee. Find out more

@menezes02 wrote:

Apart from this do you know any more ways of doing it? 


No.

 

...get a smartplug and control it remotely.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: menezes02

Re: How many ways to reboot SKY Q Box?

@PandJ2020 I think that's what I gonna do! Appreciate your time and support, cheers! 🤝

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