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Discussion topic: How long for mini box to arrive

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This message was authored by: Jay9366

Message posted on ‎24 Nov 2023 08:30 PM

How long for mini box to arrive

Hi, does anybody know how long it takes to receive a mini box? I ordered the mini box online yesterday, received email confirmation however it doesn't show in My Orders.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎25 Nov 2023 12:49 PM

Re: How long for mini box to arrive

Posted by a Superuser, not a Sky employee. Find out more

@Jay9366 

Will this be your first mini box? Have you the required Multiscreen subscription? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Jay9366

Message posted on ‎25 Nov 2023 12:53 PM

Re: How long for mini box to arrive

Hi, I've spoken to Sky this morning. I didn't select how many mini boxes I required. Not sure why the system allows the order to go through, confirmation email sent and charge shows on future bill but nobody contacted me to tell me I'd not selected how many boxes I needed. It's my first mini box but I've been charged £50 which will be refunded in a few days.

 

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