How do I find ITVX on Sky

[nigea99]

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@SandieGreg wrote:

Being cynical, is Sky just trying to get customers to purchase Glass TV so ITVX not being made available on Sky Q box? Thought it was being made available from8th December, but here we are, 23rd December and still not available

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Please can I refer you to my post no 129 on here

[TimmyBGood]

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@SandieGreg wrote:

 Thought it was being made available from8th December, but here we are, 23rd December and still not available

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December 8th was the (delayed) launch date chosen by ITV: they had originally intended the new app to be available in time for the start of the World Cup.

As referred to several times in this thread, historically Sky has never permitted code changes to its platforms in December because it's a considerable challenge to  provide support to even a tiny percentage of millions of users over the holidays.

[best+of+the+best]

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@SandieGreg wrote:

Being cynical, is Sky just trying to get customers to purchase Glass TV so ITVX not being made available on Sky Q box? Thought it was being made available from8th December, but here we are, 23rd December and still not available

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@SandieGreg  the app is free on other devices I'm not going to buy a Sky Glass TV just for itvX 

It's beginning to look like Christmas or more like April Fool

[Butterfly+Ball]

I haven't got itvx yet. I have an LG tv

[nigea99]

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@Butterfly+Ball wrote:

I haven't got itvx yet. I have an LG tv

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Do you have the ITV Hub app - if so have tried it - my Panasonic TV & Firestick still show it as ITV Hub although it is ITV X

[Butterfly+Ball]

I am a sky Q customer with a LG tv,  why am I not able to  receive itvx, which is constantly being advertised.  Very disappointing! Patricia Ball 

[best+of+the+best]

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@Butterfly+Ball wrote:

I am a sky Q customer with a LG tv,  why am I not able to  receive itvx, which is constantly being advertised.  Very disappointing! Patricia Ball 

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Hi @Butterfly+Ball is your  LG TV connected to the internet

[nigea99]

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@Butterfly+Ball wrote:

I am a sky Q customer with a LG tv,  why am I not able to  receive itvx, which is constantly being advertised.  Very disappointing! Patricia Ball 

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Can I refer you to post marked as the Answer onthis  discussion  

[TimmyBGood]

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@Butterfly+Ball wrote:

 why am I not able to  receive itvx, which is constantly being advertised. 

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ITV are promoting their new app while knowing very well it hasn't yet been released on the largest Sky platform: that's the choice of the ITV Marketing Department.

[PRITCHARD.R2]

Agree totally. Diamond customer 18 years. Full package. But now losing services like ITV hub. And long standing series like Greys, 911, NCIS and numerous others to Disney. Will reconsider my subscription when it comes to renewing. Paying for "everything " doesn't mean I am getting it. 

[best+of+the+best]

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@PRITCHARD.R2 wrote:

Agree totally. Diamond customer 18 years. Full package. But now losing services like ITV hub. And long standing series like Greys, 911, NCIS and numerous others to Disney. Will reconsider my subscription when it comes to renewing. Paying for "everything " doesn't mean I am getting it. 

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 @PRITCHARD.R2 how do you know that you aren't getting it just beacause it's not on Sky Q doesn't mean it's not there.So what have you done about whatever you are paying for and not getting let me know and I can point you in the right direction 

[TimmyBGood]

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@PRITCHARD.R2 wrote:

 Paying for "everything " doesn't mean I am getting it. 

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Realistically the fullest possible Sky package no longer comes close to covering 'everything' and never will.  The global television market has moved on from there and won't be going back.

[Butterfly+Ball]

Thanks for the info, glad I'm not  alone!

[Doc5907]

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@Butterfly+Ball wrote:

Thanks for the info, glad I'm not  alone!

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Have you got a smart TV @Butterfly+Ball ?

Many models now can get the itvX App (my LG recently got it, so I just there if I want it)

[best+of+the+best]

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@Doc5907 wrote:

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@Butterfly+Ball wrote:

Thanks for the info, glad I'm not  alone!

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Have you got a smart TV @Butterfly+Ball ?

Many models now can get the itvX App (my LG recently got it, so I just there if I want it)

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I also asked if @Butterfly+Ball LG TV was connected to the internet

Really the itvX doesn't need to be installed  even though the app has been available for my 2018 model since 16th December 2022 it has recently been removed for educational purposes.

The itvX app is accessed via my TV's web-browser and the only app I have installed on my TV which gives me itvhub/itvX is via  Explore Freeview Play app maybe someone with an LG TV or other brands could try the other methods and post their findings

But we don't want to explore other alternatives why the need for Sky Q when other options available is beyond me.