How do I chase my engineer visit?

[Adrian791]

I renewed my contract on Sunday on the agreement that an engineer would contact me within 24 hours to connect my services but I have heard nothing.  I cannot watch my services until they have been 😞

and nothing is showing in my orders. Any ideas how i find out more? 

[Invisiblename]

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@Adrian791 wrote:

I renewed my contract on Sunday on the agreement that an engineer would contact me within 24 hours to connect my services but I have heard nothing.  I cannot watch my services until they have been 😞

and nothing is showing in my orders. Any ideas how i find out more? 

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You'll need to phone Sky, but I'll escalate your problem with Sky in case they can sort via instant messaging.

[Greenfingers001]

Thanks for escalating this. We’ve sent @Adrian791  an invite to chat.

[Adrian791]

Thanks both.  All sorted now 🙂