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Discussion topic: Hi i cant play recording or cant record the programs

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This message was authored by Nasreen1 This message was authored by: Nasreen1

Hi i cant play recording or cant record the programs

When i try to play recording its loading forever but not neen loaded and when i try to recording it says this service not avallable because of a problem with your Hard Disk Drive. Its 3days ago i missing my programs please help to do somthing .thanks


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Hi i cant play recording or cant record the programs

Posted by a Superuser, not a Sky employee. Find out more

@Nasreen1 wrote:

When i try to play recording its loading forever but not neen loaded and when i try to recording it says this service not avallable because of a problem with your Hard Disk Drive. Its 3days ago i missing my programs please help to do somthing .thanks


@Nasreen1 try following the link below it should lead to replacing your Q box if needed 

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Hi i cant play recording or cant record the programs

Posted by a Superuser, not a Sky employee. Find out more

@Nasreen1 wrote:

When i try to play recording its loading forever but not neen loaded and when i try to recording it says this service not avallable because of a problem with your Hard Disk Drive. Its 3days ago i missing my programs please help to do somthing .thanks


@Nasreen1 try following the link below it should lead to replacing your Q box if needed 

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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