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Discussion topic: New q box plus mini fitted and not working

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Jez07
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This message was authored by Jez07 This message was authored by: Jez07

New q box plus mini fitted and not working

‎09 May 2024 06:38 PM

Q box fitted plus mini box not working

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: New q box plus mini fitted and not working

‎09 May 2024 06:49 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jez07 wrote:

Q box fitted plus mini box not working

@Jez07 what error message are you seeing 

 

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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