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Discussion topic: Hi Sense Tv overrides Sky Q

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This message was authored by: homerhiggins

Hi Sense Tv overrides Sky Q

For the last 2 years when I switch on my HiSense TV it defaults to Sky Q which I control with my Sky handset. Now when I switch on the Tv it defaults to the HiSense Invidia Home Screen and I have to use the TV remote to switch back to Sky Q. Can I reset this back to how it was please?

 

Andy

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This message was authored by: PandJ2020

Re: Hi Sense Tv overrides Sky Q

Posted by a Superuser, not a Sky employee. Find out more

If HDMI control is enabled use the Sky (or home) button on your Sky remote.  If the TV is in standby it should turn on and select Q as input.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: homerhiggins

Re: Hi Sense Tv overrides Sky Q

Thanks but I've tried that and after coming out of standby the tv only responds to the TV remote initially.

This message was authored by: PandJ2020

Re: Hi Sense Tv overrides Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Have you tried re-pairing your remote to the TV?

 

Press 7 and 9 together for a few seconds until the light flashes, then hold 1 and 3 for three seconds and follow the on-screen instructions

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: homerhiggins

Re: Hi Sense Tv overrides Sky Q

Unfortunately that doesn't work either! Thanks for trying.

This message was authored by: PandJ2020

Re: Hi Sense Tv overrides Sky Q

Posted by a Superuser, not a Sky employee. Find out more

It may be something that's changed on your TV.  Perhaps a firmware update or settings?

I am just another Sky customer and my views are my own even if you don't like the answers
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