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Discussion topic: Help

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This message was authored by MJ72 This message was authored by: MJ72

Help

help what phone number can I call without the computer putting us to the wrong place. 
Engineer came out today was coming back this afternoon on the same day and we have not seen anyone else, I have called different numbers and still can not get to the right place 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Help

Posted by a Superuser, not a Sky employee. Find out more

@MJ72 

All the numbers lead to the same queue for an advisor. 

If you need to call Sky then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may try to send you back to the forum.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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