Help moving sky cable??

[WillandJudesMam]

Hi, I'm wondering if anyone can advise how I can arrange for an engineer to movey sky cable to enable me to move our TV from one side of our living room to the other??

[nigea99 · Accepted solution]

hi @WillandJudesMam 

You don't need an engineer unless you really want the cables moved externally

You can get extension kits from a few sources.

Examples are shown  in this disussion:

https://helpforum.sky.com/t5/Sky-Q/Moving-equipment-round-my-home/m-p/4282811

[WillandJudesMam]

Hi, I need help moving the external cable from front of house to garage area so extension cable is no good for this unfortunately.  Please help?!

[nigea99]

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@WillandJudesMam wrote:

Hi, I need help moving the external cable from front of house to garage area so extension cable is no good for this unfortunately.  Please help?!

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In which case you will need to arrange a visit - I am not 100% certain but I think that the team that supports these groups can assist you  if not they will point you in the right direction

Thus, I have escalated your post to the  SKY assistance team, who, hopefully, will be in touch.

Please see this link re the escalation and what you might see:

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

If you are using Safari I believe you must make sure that 'Hide IP adress' is not checked in settings to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

[WillandJudesMam]

Thank you for all your help!! 👍👍

[Tom-W19]

Thanks for escalating. We've sent an invite to WillandJudesMam.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.