Sky Q mini box showing all blue screen

[Gizmo2604]

 

My mini box seems to be working normally, but displaying everything in blue. I have tried unplugging and re plugging in after a couple of minutes, changing the hdmi port, and changing the hdmi cable. The tv itself is fine as I have a Switch connected to another hdmi port and that displays fine. So I am suspecting a dodgy mini box..

[Tom-W19]

Hi Gizmo2604

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.