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Discussion topic: Hayu

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Bigbaddot
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Hayu

‎11 Dec 2024 02:59 PM

Having a problem with the Hayu app. Screen keeps going black. Unable to use the search facility or view a programme. Is anyone else having this problem?

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caesarome
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Re: Hayu

‎11 Dec 2024 04:07 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bigbaddot 

On what device is this happening on Sky Q, Glass or Stream ?

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Bigbaddot
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Re: Hayu

‎11 Dec 2024 04:14 PM

I have Sky ques

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caesarome
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Re: Hayu

‎11 Dec 2024 04:20 PM

Posted by a Superuser, not a Sky employee. Find out more

Is that Sky Q ?

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Bigbaddot
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Re: Hayu

‎11 Dec 2024 04:32 PM

Yes. It is Sky q

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caesarome
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Re: Hayu

‎11 Dec 2024 04:53 PM

Posted by a Superuser, not a Sky employee. Find out more

I have moved this to the Sky Q forum for you.

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Billycbo
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Re: Hayu

‎13 Dec 2024 10:22 PM

Did you fix this I'm having the same issue 

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Dumbo730
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Re: Hayu

‎14 Dec 2024 08:02 PM

Did you solve this as I'm having same problem

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Bigbaddot
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Re: Hayu

‎15 Dec 2024 03:23 PM

Hi just another update. My Hayu is not working again.  I have sent them an email.

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Billycbo
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Re: Hayu

‎15 Dec 2024 04:31 PM

Amazing will you let us know what they say x

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B.S
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Re: Hayu

‎28 Dec 2024 12:19 AM

Yes I'm still experiencing this issue also, screen keeps flickering while in the app.

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