House move

[Gillian50]

I'm moving house so would like to arrange sky getting g set up in new house 

[Daniel0210]

@Gillian50 

You'll need to contact Sky when the lines reopen. In the meantime see this link

https://www.sky.com/moving-home

[oldfella]

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@Gillian50 wrote:

I'm moving house so would like to arrange sky getting g set up in new house 

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Hi @Gillian50 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Regarding Home move see the following link.

https://www.sky.com/moving-home

[deepgreen]

I hope you have more luck than we did - it was DIRE.  They cut us off from our old address two weeks before we moved, even though we clearly confirmed our moving date well in advance,  Then they failed to connect us fully at our new address for another two weeks after we moved in, for no reason that we could discern.  Our apps and recordings had disappeared once we were cut off and they told us they could do nothing until we moved!  It was simply the most customer-unfriendly experience I think we have ever had with any company.